Why is TADAAM Mobile Unlimited being discontinued?
TADAAM has decided to refocus on what we do best: providing internet and TV over the mobile network, particularly for individuals and families who don’t have access to a fixed, cable-based connection.
As part of Telenet Group, we make conscious choices about where to focus our investments and where we can create the most value. By discontinuing TADAAM Mobile Unlimited, TADAAM can fully focus on what makes us unique: offering flexible internet and TV services over the mobile network.
Existing TADAAM Mobile customers will have sufficient time to choose another mobile provider and transfer their number.
When is TADAAM Mobile Unlimited discontinued?
TADAAM Mobile Unlimited will be discontinued on 31/12/2026. Until that time you can continue to use your TADAAM Mobile services.
Can I still subscribe to TADAAM Mobile?
No, TADAAM Mobile is no longer available for new customers.
I already have a TADAAM Mobile Unlimited subscription. Can I continue using it?
Yes, your TADAAM Mobile service will continue to work during the transition period. You have been informed via email and SMS.
When will I receive more information?
If you are a TADAAM Mobile customer, you should have received communication via email and SMS explaining the timeline, available options, and important deadlines. If not, please reach out to our customer service via MyTADAAM.
Do I need to switch to another provider?
Yes. Because TADAAM Mobile Unlimited is being discontinued, you will need to choose another mobile provider to continue using mobile services and to avoid losing your phone number.
How does the BASE offer compare to TADAAM Mobile Unlimited?
Move to BASE 39 for €25/month and keep the things that matter most: your mobile number, your network, unlimited calls and texts, and you’re getting 300GB data per month. It’s a simple switch, with a few extra benefits included:
- Data Jump: unused data rolls over to next month
- Free Data Day: unlimited data on the 1st of every month
- EU roaming included: use your data, calls & texts across the EU zone
- Full control with the My BASE app
Do I have to choose the BASE offer?
No, the BASE offer is entirely optional. You remain free to choose any provider that best fits your needs.
Can I keep my phone number?
Yes, you can keep your current mobile number when switching to another provider through the standard number transfer process.
What happens if I don't take any action?
If you do not transfer your number to another provider before TADAAM Mobile Unlimited is discontinued on 31/12/2026, your mobile service will stop working and you will lose your mobile number.
Can I still get support?
Of course, our Customer Care team remains available throughout the transition period to answer your questions and assist you where possible.
Where can I find more information?
We will continue to provide updates through our emails and SMS communications. If you have any questions, please contact Customer Care.
Will TADAAM Internet & TV continue to exist?
Yes, the discontinuation only applies to TADAAM Mobile. We have no intention of stopping our TADAAM Internet & TV subscriptions, so you can continue enjoying these services as usual.